Account and privacy controls

Privacy Choices

You can manage app permissions and request access, correction or deletion of personal information associated with your ChopShop account.

Delete your account in the app

1. Open the ChopShop app and sign in.
2. Open Account.
3. Select Delete Account, review the notice and confirm.

If an order is active, it must first be completed or cancelled so the branch can fulfil or safely stop it.

Request deletion without the app

Email support@chopshopgh.com with the subject “Delete my ChopShop account” and include the mobile number registered to the account. We will verify account control before acting. Do not send a one-time code.

What deletion does

Deletion removes or de-identifies the live account, sign-in sessions, favourites, notification devices and other account-linked app data. Some order, transaction, fraud-prevention, audit or backup information may be retained where required by law or reasonably necessary for security and disputes, then deleted or de-identified under our retention schedule.

Other requests

Use the same contact to request access, correction, restriction or another applicable right. We may ask for proportionate information to confirm identity and protect the account.